Loulous is 4x winner at Business Awards
A decision to move "off the floor" to focus on managing Loulous Salon & Day Spa proved a masterstroke for the business director Angelique Gellert.
"We have worked hard in the past two years, taken many risks as a company, like not working on Saturdays to have better life-work balance. Coming off the floor was a huge risk but it was the best thing for our company because it meant I could work in my business and leave the girls to lead the salon."
Those were a few of the insights Gellert offered as her business accepted a total of four titles at this year's Waipa Networks Business Awards.
It started with the Employee of the Year: Cambridge, won by the salon's Ashlee Burdon. Loulous was then named joint winner of the Best Customer Service: Cambridge, with Rocketspark. It went on to win the Excellence in Business: Medium Business, sponsored by the Cambridge Edition.
Finally the salon, which started business almost 10 years ago, won the major title of the event, when it was named the Waipa Networks Supreme Award winner.
The awards event was organised by the Cambridge, Te Awamutu and Raglan chambers of commerce, held at Mystery Creek on August 31. Comedian Te Radar was the MC for the night.
Speaking just after the event's conclusion, Gellert said the awards were evidence of the changes her team had made to take the business to a new level.
"I think the biggest thing is that it's recognition of the hard work we've done, the systems and processes we've put in place. It is awesome because there were a lot of high calibre businesses out there standing and for us to be in those groups, I'm just blown away."
Gellert said she thought the business had won multiple awards because it had clear direction, clear policies and systems.
"The biggest thing is being innovative and recognising what's best for our company."
An example was that was the addition of a day spa in October which had proved popular with customers.
Loulous now had 14 full-time staff and more than 7000 clients visiting its doors on Victoria Street in Cambridge. Most of the company's team appeared to be present on the night, filling the stage on four occasions to accept the awards.
"My team is at the heart of everything we do. They have been a part of our vision, they are fantastic and I can't congratulate them enough, I'm really proud of them," Gellert said.